Clients and CRM

Every client, from first leadto signed-off work

One record per customer organization, with its people, projects, files, approvals and activity on one page, and a deliberately simple pipeline in front of it. No second tool to keep in step.

Pipeline · this quarter

16 leads
  1. New6
  2. Qualified4
  3. Proposal3
  4. Negotiation2
  5. Won1

Won: converted to a client in one step, its contact carried across

[ 01 ] How it works

Lead to client in four steps

  1. 01

    Add the lead

    Company, contact, source, owner, estimated value, expected close date, tags and notes.

  2. 02

    Move it along

    New, Qualified, Proposal, Negotiation, then Won or Lost.

  3. 03

    Convert when won

    Won turns the lead into a client in one step, with its contact carried across.

  4. 04

    Run the work

    Projects, approvals and hours attach to the client from then on.

[ 02 ] Clients

One page answers “where are we with them?”

  • Contacts

    The people you work with at each client, and who may use their portal.

  • Projects and tasks

    Everything open for the client, with progress and what is overdue.

  • Files and approvals

    What was shared, what was approved, and every version.

  • Activity

    What happened on the account, newest first.

  • Client information grants

    Contact details can be limited to the people granted them, finer than role alone.

  • Import

    Clients and contacts from a spreadsheet, previewed before anything is written.

[ 03 ] Plans

Which plan has it

Plan availability
CapabilityStarterBusinessAgency
Clients and contactsIncludedIncludedIncluded
CRM pipelineNot includedIncludedIncluded
Client reportsNot includedIncludedIncluded

Anything not on your plan can be added to one workspace on its own, priced from the same price book. Compare every plan

[ 04 ] Questions

Asked before buying

Is this a full sales CRM?
No. It is one pipeline, New to Won (or Lost), with owners, sources, values and notes, built so that winning work flows straight into running it. Teams with a separate sales operation keep their CRM; most service businesses find this is the part they actually used.
Can we change the stages?
The stages are fixed today.